Digitize Your Waiting Areas
Manage customer traffic flawlessly with our own in-house industrial ticketing kiosks and advanced İskay Queue algorithms. Use our long-lasting LED displays above counters and doors, or leverage NoxSign integration to position your Smart TVs as main displays and digital signage boards.
Beyond an Ordinary Queue Display
Unlike traditional ticket machines; an end-to-end customer experience platform that combines hardware robustness with software intelligence.
Industrial Kiosk Hardware
Smart ticketing kiosks designed to match your corporate identity, equipped with heavy-duty touchscreens and high-speed thermal ticket printers.
LED & Smart TV Displays
Choose our classic industrial LED displays or use Android Smart TVs with NoxSign integration to show the queue on one half of the screen and your corporate promotional videos on the other.
Advanced Routing Algorithm
Not just queue management; it minimizes waiting times with smart algorithms such as VIP customer priority, appointment synchronization, and counter load balancing.
Staff Performance Reports
Which counter/staff served how many customers per day, and what was the average transaction time? All data is reported in real time via İskay Console.
Display Options to Suit Every Space
Choose the display technology best suited to your waiting area's architecture, budget and communication strategy. Both technologies work 100% in sync with the İskay Queue infrastructure.
Our own matrix LED screens offer clear, uninterrupted visibility even under demanding environmental conditions, bright lighting and from long distances.
Transform a standard Android TV into a multimedia main display. Show the queue to waiting customers while broadcasting your corporate videos, campaigns and live weather updates.
Flexible Architecture for Every Sector
Parametric system design that can be specifically configured to match the varying customer traffic and service dynamics of different sectors.
Healthcare & Hospitals
Outpatient door displays (LED or Smart TV supported), cashier routing and priority patient admission processes with national ID / Barcode integration (elderly/disabled).
- Hospital Information System (HIS) Integration
- Appointment-Based Patient Verification Module
- In-Clinic Doctor Call Panel
Public Sector & Finance
Secure ticketing infrastructure that ensures fairness and prevents congestion in high-traffic waiting areas such as notaries, municipalities and banks.
- Cashier and Counter Load Balancing
- VIP Customer and Account Manager Assignment
- Counter Staff Performance and Break Analysis
Retail & Services
Fast and practical queue management for store customer service, return/exchange desks or parcel collection points (Click & Collect).
- Online Appointment (Web) Integration
- SMS «Your Turn is Approaching» Notification
- Customer Satisfaction Survey via Kiosk
What's Included — Core Modules
When you install Iskay Siramatik, all of the modules below are included in the system; every layer comes as a single whole, from the ticket kiosk to the staff terminal, from the display to reporting. There is no need to purchase modules separately.
Tickets & Queue Entry
- Touchscreen ticket dispenser (Take a Number) with printed tickets
- Multi-step button layout with service groups, icons and colors
- Virtual ticket on the phone via QR with live queue tracking
- Priority queue support (elderly, disabled, pregnant)
- Real Turkish ID verification via MERNIS / KPS
Teller Terminal
- Call next and recall
- Complete, park (hold) and recall transactions
- Transfer the ticket to another service / counter
- Desktop and compact (small-space) terminal views
- Staff sessions per counter / service
Main Display & Design
- Four ready-made layouts: Classic, Number-Focused, Info Screen, Ads + Queue
- Voice announcement of the called number
- Ad / image and video loop with slide duration settings
- Weather and exchange-rate info in the top bar
- Show the display board on a separate screen (2nd monitor / TV)
- Digital signage board via NoxSign Smart TV integration
Appointment Management
- Appointment scheduling and check-in for booked visitors
- Dedicated appointment check-in screen
- Synchronization of appointments with the live queue
Organization Configuration
- Service and service group definitions
- Counter and floor (zone) definitions
- User and role management (admin, supervisor, staff)
- Floor-based bell (RS485 / ÖNSİSTEK) setup and testing
- General settings and brand / organization details
Smart Setup & Industry Templates
- Ready-to-use configuration in one step with the Smart Setup Assistant
- Ready template for bank / finance branches
- Ready template for notary offices
- Ready template for health clinics
- Templates for electricity and water subscriber services
Reporting & Statistics
- Total tickets, completed and no-show rates
- Average waiting and service times
- Service-based traffic analysis
- Staff productivity reports
- Hourly traffic distribution and summary dashboard
Integration & Multilingual
- External system integration with API keys
- API endpoints for services, appointments and queue status
- Five-language interface: Turkish, English, Arabic, German, French
- Right-to-left (Arabic) script support
- On-premises (offline) installation that works without internet
Industrial kiosk hardware, LED number displays and counter indicators are engineered to fit your building; all software modules above are included as standard in every installation.
Project Request for İskay Sıramatik
Fill in the form for a kiosk, display and software architecture tailored to your organization; we will prepare a turnkey quote.
Modernize Your Waiting Areas
Customer satisfaction begins at the door. Get our turnkey quote for kiosk hardware, industrial displays and software architecture tailored to your organization.
Free Project Request